Policies & Certification

How we keep Lived. safe, trustworthy, and accountable.

Safeguarding Policy

Lived. is committed to the safety and wellbeing of every person who uses our platform. All consultants are expected to complete a safeguarding commitment before working with clients.

Read policy →

DBS Certification

Coming soon

All Lived. consultants are required to hold or be willing to obtain a valid Disclosure and Barring Service (DBS) check. This ensures a safe and trusted environment for everyone.

Privacy Policy

Under review

We take your data seriously. Lived. is GDPR-compliant and your personal information is never sold or shared with third parties without your consent.

Read policy →

Terms of Service

Under review

Our terms set out the rules for using the Lived. platform — for both consultants and consumers. Clear, fair, and written in plain English.

Read policy →

Lived. Experience Consultant Certification

Coming soon

Lived. is developing a formal certification pathway for Lived Experience Consultants — a mark of quality that recognises both lived experience and professional commitment to safe, ethical support.